Operations
Operations Manager
Run multi-team operations to high standards of quality, performance and client satisfaction.
Apply now
HybridLondonOperations
What you will do
- Own service levels and quality across teams
- Manage team leaders and resource planning
- Report on performance to clients and leadership
- Drive continuous improvement
What we are looking for
- Operations management experience in BPO or CX
- Strong people, reporting and client skills
- Comfortable owning targets and SLAs
- Right to work in the UK